Yesterday, I received the email below.  It's from the firm I had hired, which was attempting to recover the data from the failed drive from our previous hosting company.  Alas, they failed.  

On the plus side, the lost data did not include any audio files or projects -- it was user profile pics and project artwork only.  We should not have that problem again, now that we're hosted in the cloud and we have full redundancy.  Still, I had really hoped to recover everything.  Sorry guys.

>> Date: October 5, 2011 5:21:47 PM EDT
>> To: "'Raf Fiol'"
>> Subject: DataRetrieval - Case 19024 (Unsuccessful recovery)
>>
>> Raf,
>>  
>> Our engineers have recently updated your case and have requested that you are updated. As the last update was that our engineers have handed your case off to our senior retrieval specialists for further efforts in recovering your media. Our senior retrieval specialists have spent several hours attempting to retrieve the data, however they seem to have exhausted their efforts in the retrieval process and have concluded the recovery as unsuccessful.
>> 
>> While all physical issues within your media had been bypassed, our senior retrieval specialists cannot keep the drive in an operable stable state to finish a successful, full clone of the volume. The components within the media had been swapped and replaced many times, only to perish when the copy process is resumed. Some clone copies of your drive were retrieved, however they are not full, and hold what our industry calls 'rubbish files'. The senior recovery specialists determined the cause of the constant failure of swapped components to be bad surface damage on the platters of the media that has made it impossible to read off of and unrecoverable.
>>
>> These cases are extremely rare, and we assure you that our team of engineers had done everything in their power to retrieve the data. At this point, you may choose to either have the drive sent back to you at your current billing address, or we may securely dispose of the drive through our NSA certified hardware. 
>>  
>>
>> Best,
>>
>> Michael
>>
>> www.dataretrieval.com